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Q&A
Q&A

They can — but not the kind made for humans. Lactose, sugar and artificial additives aren’t exactly a treat for doggy tummies. That’s why we created IceDog: lactose-free, sugar-free, grain-free and gluten-free. 100% safe enjoyment.

From what age can my dog enjoy IceDog?

From around 3 months old — once they’re on an expanded diet. If your dog has allergies, just double-check the ingredients on the label.

Is IceDog healthy?

Yes! Every tub is made from human grade ingredients — the same quality you’d happily eat yourself. Just meat + veggies + fruit. No weird stuff.

Isn’t ice cream too cold for dogs?

No worries! Dogs handle cold temperatures very well — for them, ice cream is simply a refreshing cooldown.

Do I need to prepare anything before serving?

Nope! Serve straight from the freezer. Just remove the foil and it’s treat time.

My dog has food allergies — will this be okay?

Most likely yes — as long as you choose a flavour that fits their diet. Our ingredient lists are short and clear, so you can quickly check for allergens.

What’s the shelf life?

 12 months frozen. You’ll find the exact date on the packaging.

How should I store IceDog?

In the freezer at -18°C — right next to your own ice cream.

Can I store dog ice cream with human ice cream?

Absolutely. IceDog has a veterinary registration number and is made in sterile, controlled environments. It’s perfectly safe to keep in the same freezer as your snacks.

Do I need a special license to sell IceDog?

No special permits needed. It’s a fully approved, factory-sealed frozen product — ready for retail.

What do I need during official inspections?

Just the purchase invoice to confirm legal origin. IceDog meets all standards and has complete documentation, so inspections are smooth and trouble-free. If you need help — we’re always here!

How do you deliver the ice cream?

We ship across Poland in insulated thermal boxes with dry ice — the ice cream arrives frozen solid. Pop it into the freezer once the courier hands it over.

What should I do with the thermal box after delivery?

Easy! You’ll find a return label in the box. We arrange the courier (usually 2 days after delivery) — you just stick the label on and hand it over. Zero waste.